Has the Epson SureColor SC-P608 printer stopped recognizing cartridges after an upgrade?
Sometimes, after a software update, the printer stops printing and displays an error message:
Ink cartridges cannot be recognized. Remove and reinstall the cartridges correctly or replace them. Epson recommends the genuine Epson cartridges listed above. Click [How to] for instructions on ink cartridge installation.
If the cartridges are installed correctly and the contacts are OK, the problem may be related to the software protection of the original cartridges. The printer manufacturer blocks the use of third-party consumables such as compatible non-original cartridges, refillable cartridges, or CISS through software updates.
There is a solution to the problem. The Epson SureColor SC-P608 printer supports the firmware version downgrade procedure, after which the cartridges that worked before the update will be detected by the printer again. How to downgrade Epson SureColor SC-P608 firmware:
- Download and install the program.
- On the “Control” tab, look for “Firmware versions with ink cartridges disabled”. If you do not find such an item, put the printer into service mode before installing firmware. To do this, in the “Firmware” menu, click on the “Change firmware version“ button and follow the program instructions.
- From the drop-down list of firmware versions with ink cartridges disabled, select your printer model and click on the “Update” button.
- Buy the firmware code.
- Insert the code into the field of the window that appears and click “Ok”.
After the firmware installation is complete, the Epson SureColor SC-P608 printer will be able to continue printing, and any errors related to cartridge installation will be resolved.