Printer waste ink pad counter reset code

The code can be used once. While resetting, the utility connects to the server and marks the code as used.

No. The code will work with any of the printer models listed in the compatibility page, but it can only be used once.

We send your code to the e-mail address you provide at checkout. You can also find the code in your personal account on the website.

The code never expires. You can use it at your convenience.

The code will be sent to the buyer’s e-mail address once the payment is made.

Use our online chat or any instant messenger to contact our online support.

You can use a USB cable or a Wi-Fi or Ethernet connection to run the utility.

UDP protocol and ports 3289 (ENPC), 161 (SNMP), 515 (LPD) are used to communicate with the printer during service operations via a network connection.

On some versions of Windows, there is a problem that can cause a program to hang when communicating if the first request after connection is not sent through the driver. To fix this, do the following:

1. Restart the printer and connect it to a different USB port.
2. Install the printer driver if it is not already installed on your system.
3. Start Status Monitor and wait for it to read the current printer status.
4. Run the program as an administrator and disable all Epson processes through the support menu (including Status Monitor). To do this, select Support > Disable Processes from the main program menu.
5. Try resetting the waste ink pad counters again.

Still not solved? Contact us in the live chat.

You may encounter the following error while running the installed program on Mac computers:

Program can’t be opened because Apple cannot check it for malicious software.

This error is due to Mac OS specifics. To fix this:

1. Go to Apple menu > System Settings > Privacy & Security.
2. Confirm the launch of the program in the Security section by clicking on the Open Anyway button.

Yes. To reset the inkpad counter or printer firmware modification the computer must be connected to the Internet.

No. One reset requires one code. No other options are available.

The code is sent to the email address provided in the order. Didn’t find the email with the code in your inbox?

1. Check your spam folder. Some mail servers may mistakenly identify the email as spam and block its delivery.
2. If you created a personal account when placing the order, go to the Orders section and click View.
3. Still can’t find the code? Contact us via online chat or any messenger.